Windows 10 Update – file deletion bug fixed
Microsoft claim to have identified the cause of the deletion of users’ files by the later update to Windows 10 (1809) and have released a fixed version to ‘Insiders’ before making it an automatic update:
October 9, 2018 2:00 pm
Updated version of Windows 10 October 2018 Update released to Windows Insiders
Last week we paused the rollout of the Windows 10 October 2018 Update (version 1809) for all users as we investigated isolated reports of users missing files after updating. Given the serious nature of any data loss, we took the added precaution of pulling all 1809 media across all channels, including Windows Server 2019 and IoT equivalents. We intentionally start each feature update rollout slowly, closely monitoring feedback before offering the update more broadly. In this case the update was only available to those who manually clicked on “check for updates” in Windows settings. At just two days into the rollout when we paused, the number of customers taking the October 2018 Update was limited. While the reports of actual data loss are few (one one-hundredth of one percent of version 1809 installs), any data loss is serious.
We have fully investigated all reports of data loss, identified and fixed all known issues in the update, and conducted internal validation. Also, Microsoft Support and our retail stores customer service personnel are available at no charge to help customers. More details are available below.
Today we take the next step towards the re-release of the Windows 10 October 2018 Update by providing the updated version to our Windows Insider community. We will carefully study the results, feedback, and diagnostic data from our Insiders before taking additional steps towards re-releasing more broadly.
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